Описание должности

Requirements: Availability to work from 2:00 PM to 9:00 PM. Russian: Fluent communication skills (C1 level). English: Fluent communication skills (minimum IELTS score of 6.5). Key Responsibilities: Welcome students and parents, providing information about the center’s services and courses. Enroll new students and register them for courses. Monitor student attendance, class groups, and lesson schedules. Track students’ participation in classes and maintain accurate attendance records. Monitor tuition payments and send reminders to students or parents regarding outstanding balances. Respond to inquiries received via phone calls, Telegram, and other communication channels. Organize trial lessons, placement tests, and examinations. Receive feedback, requests, and complaints from students and parents, and forward them to the relevant team members. Implement initiatives to improve student retention and enhance the overall quality of services.